Max Weber
Max Weber, Wirtschaft und Gesellschaft, part
III, chap. 6, pp. 650-78.
VIII. Bureaucracy
I: Characteristics of Bureaucracy
MODERN officialdom functions in the following specific
manner:
I. There is the principle of fixed and official
jurisdictional areas, which are generally ordered by rules, that is, by
laws or administrative regulations.
1. The regular activities required for the
purposes of the bureaucratically governed structure are distributed in
a fixed way as official duties.
2. The authority to give the commands required
for the discharge of these duties is distributed in a stable way and is
strictly delimited by rules concerning the coercive means, physical, sacerdotal,
or otherwise, which may be placed at the disposal of officials.
3. Methodical provision is made for the
regular and continuous fulfilment of these duties and for the execution
of the corresponding rights; only persons who have the generally regulated
qualifications to serve are employed.
In public and lawful government these three
elements constitute 'bureaucratic authority.' In private economic domination,
they constitute bureaucratic 'management.' Bureaucracy, thus understood,
is fully developed in political and ecclesiastical communities only in
the modern state, and, in the private economy, only in the most advanced
institutions of capitalism. Permanent and public office authority, with
fixed jurisdiction, is not the historical rule but rather the exception.
This is so even in large political structures such as those of the ancient
Orient, the Germanic and Mongolian empires of conquest, or of many feudal
structures of state. In all these cases, the ruler executes the most important
measures through personal trustees, table-companions, or court-servants.
Their commissions and authority are not precisely delimited and are temporarily
called into being for each case.
II. The principles of office hierarchy and
of levels of graded authority mean a firmly ordered system of super- and
subordination in which there is a supervision of the lower offices by the
higher ones. Such a system offers the governed the possibility of appealing
the decision of a lower office to its higher authority, in a definitely
regulated manner. With the full development of the bureaucratic type, the
office hierarchy is monocratically organized. The principle of hierarchical
office authority is found in all bureaucratic structures: in state and
ecclesiastical structures as well as in large party organizations and private
enterprises. It does not matter for the character of bureaucracy whether
its authority is called 'private' or 'public.'
When the principle of jurisdictional 'competency'
is fully carried through, hierarchical subordination--at least in public
office--does not mean that the 'higher' authority is simply authorized
to take over the business of the 'lower.' Indeed, the opposite is the rule.
Once established and having fulfilled its task, an office tends to continue
in existence and be held by another incumbent.
III. The management of the modern office
is based upon written documents ('the files'), which are preserved in their
original or draught form. There is, therefore, a staff of subaltern officials
and scribes of all sorts. The body of officials actively engaged in a 'public'
office, along with the respective apparatus of material implements and
the files, make up a 'bureau.' In private enterprise, 'the bureau' is often
called 'the office.'
In principle, the modern organization of
the civil service separates the bureau from the private domicile of the
official, and, in general, bureaucracy segregates official activity as
something distinct from the sphere of private life. Public monies and equipment
are divorced from the private property of the official. This condition
is everywhere the product of a long development. Nowadays, it is found
in public as well as in private enterprises; in the latter, the principle
extends even to the leading entrepreneur. In principle, the executive office
is separated from the household, business from private correspondence,
and business assets from private fortunes. The more consistently the modern
type of business management has been carried through the more are these
separations the case. The beginnings of this process are to be found as
early as the Middle Ages.
It is the peculiarity of the modern entrepreneur
that he conducts himself as the 'first official' of his enterprise, in
the very same way in which the ruler of a specifically modern bureaucratic
state spoke of himself as 'the first servant' of the state. The idea that
the bureau activities of the state are intrinsically different in character
from the management of private economic offices is a continental European
notion and, by way of contrast, is totally foreign to the American way.
IV. Office management, at least all specialized
office management-- and such management is distinctly modern--usually presupposes
thorough and expert training. This increasingly holds for the modern executive
and employee of private enterprises, in the same manner as it holds for
the state official.
V. When the office is fully developed, official
activity demands the full working capacity of the official, irrespective
of the fact that his obligatory time in the bureau may be firmly delimited.
In the normal case, this is only the product of a long development, in
the public as well as in the private office. Formerly, in all cases, the
normal state of affairs was reversed: official business was discharged
as a secondary activity.
VI. The management of the office follows
general rules, which are more or less stable, more or less exhaustive,
and which can be learned. Knowledge of these rules represents a special
technical learning which the officials possess. It involves jurisprudence,
or administrative or business management.
The reduction of modern office management
to rules is deeply embedded in its very nature. The theory of modern public
administration, for instance, assumes that the authority to order certain
matters by decree--which has been legally granted to public authorities--does
not entitle the bureau to regulate the matter by commands given for each
case, but only to regulate the matter abstractly. This stands in extreme
contrast to the regulation of all relationships through individual privileges
and bestowals of favor, which is absolutely dominant in patrimonialism,
at least in so far as such relationships are not fixed by sacred tradition.
Back to the Index |